Announcements

📌 Package Linking Feature Now Live! | 📌 New West Coast Expansion Facility Now Open!
📢 Read the full release notes here!

Prohibited Items and Restrictions

We are here to help you transport your goods across the border, however there are some items that we simply cannot transport due to Customs and Border restrictions.

We have a mutual obligation to adhere to the rules and regulations established by Canada Border Services Agency and US Customs and Border Protection. We take this obligation very seriously and require all our customers to understand and adhere to all regulations.

Lack of adherence to these regulations can lead to package confiscation, fees, penalties and even a ban from importing.

Review Additional Requirements

Please review the full guidelines at the websites listed below

Canadian border restricted and prohibited items

Canada prohibited items

US prohibited and restricted items

US customs and Import restrictions

NOTE: Our trucks are not equipped with refrigeration. As a result, any items that require refrigeration cannot be transported by ShipSavvy. In addition, for the safety of your items and our staff, we are unable to transport any broken, leaking or wet items. We will notify you as quickly as possible if we find that your item cannot be safely transported with our services and work with you to arrange an alternative.

Click on a Category Icon below to see items in that category.

  • Alcoholic Beverages and bitters

  • Baby formula made outside of the USA

  • Dairy products NOT made in the USA

  • Cured meats such as jerky

  • Canned fish from outside the US

  • All pet food (except Fish Food manufactured in the US)

  • MRE or any mixed dehydrated foods
  • Perishable Items: Fresh, Frozen, Refrigerated
  • Wet or leaking items
  • Odorous foods
  • Guns
  • Bullets
  • Barrels
  • Gun Paint
  • Pistol Grip
  • Gun accessories
  • Airsoft
  • Cars
  • Vans
  • Trucks
  • SUVs
  • Ingestible human prescription medications
  • CBD and THC or any items containing it
  • Narcotics
  • Supplements over 90 servings per bottle
  • Kratom, NMN, Nootropics, Terpenes
  • Growth hormones
  • DHEA
  • HEMP extract

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  • Cigarettes
  • Cigars
  • Chewing tobacco
  • Snus
  • Dissolvable products
  • Antiques
  • Personal documents or items (w/o retail value)
  • Gift Cards
  • Credit Cards
  • Radioactive
  • Explosives
  • Flammable solids
  • Gasoline
  • DMSO
  • Sodium Chlorite
  • Hydrochloric Acid
  • Pesticides
  • Asbestos
  • Corrosives
  • Weed Killer
  • Freon and anything that contains it
  • Gift cards
  • Credit cards
  • Gambling items
  • Current currencies
  • Blank cheques

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  • Sensitive content
  • Child sensitive content
  • Animal sensitive content
  • Bones
  • Teeth
  • Hair
  • Nails
  • Ashes
  • Tasers
  • Electronic dog collars
  • Shock Devices
  • Animal Traps
  • Insect/animal Repellent
  • Live animals

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  • Sand
  • Certain seeds: grass (any variety), weed/pot
  • Live or sprouted plants (seeds/bulbs are okay)
  • Baby Walkers

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FAQs

Our services are tailored for individuals who enjoy shopping online and want to shop from U.S. retailers. CrossBorder Pickups will bring their packages across the American border, and they can take full advantage of deals and discounts at any moment. Cross Border Pickups is not meant for business, we have created Shipsavvy, an exclusive product just for businesses so they can take advantage of our special volume discounts. If you own a business, please visit Shipsavvy.com to know more about our special services.

Yes, we provide a tracking service for all your packages. You can monitor the progress of your package or SKID whenever you need.

If you are not near our current locations, no worries! We understand convenience is key. You can opt for package delivery at your address. We are committed to expanding our reach to better serve you, with plans for more branches in the pipeline. Stay tuned for updates as we grow!

To get an approximated amount of the duties to pay, you can review the official Government website to calculate the amount according to the product you want to bring in the following link: https://www.cbsa-asfc.gc.ca/travel-voyage/dte-acl/est-cal-eng.html

Yes, doorstep delivery comes with a small additional fee that we need to pay to our partner carriers so they can have your package delivered to you. You can check our estimated prices here.

© 2024 LogX Group. All rights reserved.

Cross Border Pickups is a registered trademark of LogX Group.
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