We have a mutual obligation to adhere to the rules and regulations established by Canada Border Services Agency and US Customs and Border Protection. We take this obligation very seriously and require all our customers to understand and adhere to all regulations.
Lack of adherence to these regulations can lead to package confiscation, fees, penalties and even a ban from importing.
Please review the full guidelines at the websites listed below
Canadian border restricted and prohibited items
NOTE: Our trucks are not equipped with refrigeration. As a result, any items that require refrigeration cannot be transported by ShipSavvy. In addition, for the safety of your items and our staff, we are unable to transport any broken, leaking or wet items. We will notify you as quickly as possible if we find that your item cannot be safely transported with our services and work with you to arrange an alternative.
Alcoholic Beverages
Baby formula made outside of the USA
All dairy powders (powdered cheese, milk, butter etc.), no matter the origin
Cured meats such as jerky
Canned fish from outside the US
All pet food (except Fish Food manufactured in the US)
Our services are tailored for individuals who enjoy shopping online and want to shop from U.S. retailers. CrossBorder Pickups will bring their packages across the American border, and they can take full advantage of deals and discounts at any moment. Cross Border Pickups is not meant for business, we have created Shipsavvy, an exclusive product just for businesses so they can take advantage of our special volume discounts. If you own a business, please visit Shipsavvy.com to know more about our special services.
To get an approximated amount of the duties to pay, you can review the official Government website to calculate the amount according to the product you want to bring in the following link: https://www.cbsa-asfc.gc.ca/travel-voyage/dte-acl/est-cal-eng.html
Yes, doorstep delivery comes with a small additional fee that we need to pay to our partner carriers so they can have your package delivered to you. You can check our estimated prices here.
