Prohibited Items and Restrictions

We are here to help you transport your goods across the border, however there are some items that we simply cannot transport due to Customs and Border restrictions.

We have a mutual obligation to adhere to the rules and regulations established by Canada Border Services Agency and US Customs and Border Protection. We take this obligation very seriously and require all our customers to understand and adhere to all regulations.

Lack of adherence to these regulations can lead to package confiscation, fees, penalties and even a ban from importing.

Review Additional Requirements

Please review the full guidelines at the websites listed below

Canadian border restricted and prohibited items

Canada prohibited items

US prohibited and restricted items

US customs and Import restrictions

NOTE: Our trucks are not equipped with refrigeration. As a result, any items that require refrigeration cannot be transported by ShipSavvy. In addition, for the safety of your items and our staff, we are unable to transport any broken, leaking or wet items. We will notify you as quickly as possible if we find that your item cannot be safely transported with our services and work with you to arrange an alternative.

Click on a Category Icon below to see items in that category.


Our services are tailored for individuals who enjoy shopping online and want to shop from U.S. retailers. CrossBorder Pickups will bring their packages across the American border, and they can take full advantage of deals and discounts at any moment. Cross Border Pickups is not meant for business, we have created Shipsavvy, an exclusive product just for businesses so they can take advantage of our special volume discounts. If you own a business, please visit to know more about our special services.

Yes, we provide a tracking service for all your packages. You can monitor the progress of your package or SKID whenever you need.

If you are not near our current locations, no worries! We understand convenience is key. You can opt for package delivery at your address. We are committed to expanding our reach to better serve you, with plans for more branches in the pipeline. Stay tuned for updates as we grow!

To get an approximated amount of the duties to pay, you can review the official Government website to calculate the amount according to the product you want to bring in the following link:

Yes, doorstep delivery comes with a small additional fee that we need to pay to our partner carriers so they can have your package delivered to you. You can check our estimated prices here.

© 2024 LogX Group. All rights reserved.

Cross Border Pickups is a registered trademark of LogX Group.
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